Terms and Conditions
Our on-line shop is exclusively for business-to-business (B2B) transactions. The following terms and conditions apply to all orders.
Businesses are individual persons, corporate bodies or partnerships having legal capacity who complete a transaction trading under their commercial or self-employed capacity.
For EU customers only: A valid VAT (sales tax) number is required to proceed through the order process. We are unable to offer our on-line service to businesses which are not VAT (sales tax) registered.
These terms and conditions are also valid for future business relationships without the need to draw your attentions to them again. If the trading partner uses conflicting or amended terms and conditions, these are hereby determined as invalid unless we explicitly agree to them in writing.
2. Contractual partner, formation of contract
The contract of sale is made with Boxer GmbH.
By including the products in the online-shop we provide a binding offer for the contract. You may place the products in your shopping basket without obligation and at any time change / correct any selection and quantities through the online tools prior to sending the binding order. The contract is formed when you click the order button for the product contained in the shopping basket. You will directly receive a confirmation email after placing the order.
The contract is binding at the time your payment authorisation is made.
The contract is formed in the language of English.
We record the contract text and send you the order data and our terms and conditions with email. The terms and conditions can be viewed at any time from this web page and downloaded. Your previous orders can also be viewed in the customer log-in area.
3. Terms of delivery
The listed product prices do not include the delivery costs. Details of which are shown in the order information.
Non EU countries: Any applicable import duties and customs fees are not included in the prices shown or order information. Customers will be contacted by the shipping company or a local customs office to obtain approval to proceed with customs clearance. We cannot influence this process nor are we responsible for any delays, return of shipment or loss of shipemnt if the customs office is unable to contact the customer and obtain the necessary clearance information.
We deliver all orders. Collections by the customer is not possible.
We do not deliver to Packstations.
In our shop the following payments methods are available:
Paypal: Payment is made directly on-line via PayPal. For this option you must be registered or make a first registration and legitimise the authorisation for payment through your login details. Further information is available during the ordering process.
Credit card: Payment is made using a Visa or Masterccard securely directly in our webshop..
5. Right of cancellation / return
Our on-line shop is exclusively for business-to-business (B2B) transactions. Once an order has been placed we do not accept order cancellations or the returning of products.
All goods remain in our ownership until full payment of the order is received.
7. Transport damage
If the goods arrive with transport damage please notify the delivery person immediately and contact us immediately. Failure to make these notifications does not invalidate your claim nor rights to warranty. It does however assist us to make a claim against the transport company or transport insurance.
8. Warranty and guarantee
The period of limitation for claims against defects is 1 year from the date of delivery. The legal period of limitation for the right of recourse according to § 478 BGB is unaffected.
Only our own product data and descriptions are valid for the contract of sale. We are not responsible for any data or statements from third parties (including distributors and re-sellers). All data is representative for initial selection purposes, however does not indicate maximum or minimum values. These products are sold as components which are to be incorporated into a device. It is the responsibility of the manufacturer of the device to determined the suitability of the pump for the intended application.
If the delivered goods are defective we may select to either repair the product or provide a replacement.
The restrictions and claim period above are not valid for claims resulting from damage caused by us, our legal representatives or legal assistants when injury to life, body or health occurs, there is a deliberate or negligent breach of duty or malice, there is a violation of contractual obligations which would otherwise be necessary to complete the contract or when area of application is covered under the scope of product liability law.
No additional guarantees are offered.
We are liable unrestricted for all claims resulting in damage caused by us, our legal representatives or legal assistants when injury to life, body or health occurs, there is a deliberate or negligent breach of duty or malice or when area of application is covered under the scope of product liability law.
In the case of violation of contractual obligations though slight negligence caused by us, our legal representatives or legal assistants which would otherwise be necessary to complete the contract, the liability is limited to the typically foreseeable damage at the time of entering into the contract.
These products are sold as components which are to be incorporated into a device. It is the responsibility of the manufacturer of the device to determined the suitability of the pump for the intended application and to ensure compliance with all applicable approvals and regulations.
Otherwise all other claims to damages are excluded.
10. Final provision
German legislation / law shall apply, excluding UN sales law.